We Groove with Zendesk:
Discover streamlined success with Groove Consulting
Are you just starting with Zendesk or ready to take it to the next level? As Zendesk partners, we create Groove Solutions that will mold Zendesk to your specific needs. Whether you need help with implementation, audits, or integration, Groove will partner with you to create streamlined usability for your entire team.
Book your no-obligation consultation with us today.
Zendesk Services
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IMPLEMENTATION
Just getting started with Zendesk? We can handle data migration, knowledge base setup and user training so you are set for success.
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AUDIT
Maybe you are not sure if you are using Zendesk to the highest capability. Groove can audit your system as a health check and bring you solutions to enhance your users’ experience and optimize your existing setup.
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INTEGRATIONS
Do you need more data connectivity? We provide synchronized, multichannel customer-sales communication, as well as testing and optimizations of existing integrations.
Dial in
We’ll get you greater visibility into your customer interactions, and bring it all into one place with integrations, automations and customer data.
Get custom
We’ve built bespoke help centers to match the look and branding of our client’s websites, and we can do it for you!
Support your people
We’ll show you the power of Zendesk’s Explore, Guide and Support tools to bring more robust support to your sales team and customers.
Our Knowledge Base
We deliver custom implementation, automation, and management of Zendesk’s ticketing, messaging, and knowledge base solutions. As a premier Zendesk implementation partner, we have successfully implemented Zendesk for startups ranging from 10 to 100 employees.
Pricing & Packaging
Initial Setup
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10-20 hours
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$1000-$2000
Range provided due to complexity based on systems in use.
Integrations
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20-40 hours
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$2000-$4000 dependent on number of systems
Additional Make.com or Zapier subscription required. Range provided due to complexity based on systems in use.
Documentation & Training
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5-10 hours
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$500-$1000
Range provided due to complexity based on systems in use.
Let’s Connect
Starting a new project? Launching an exciting product beta? Need guidance?
Tell us what you’re working on and we can get back to you with a project plan or consultation call.
What our clients say
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"Paris is the definition of high agency. Not only does she bring hard work and grit daily, but she is also analytical and detail-oriented. She is an x-functional leader's dream to work with because she will provide thoughtful feedback and back it up with data that she went above and beyond to collect."
Derek Taylor, Director
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"Groove Consulting does great work and hit the ground running on a client of ours. They immediately started having an impact from the first day. The team is capable and they adapt quickly to high pressure environments."
Dan Moran, Owner
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![Jorny logo]()
"Paris and her team are super responsive and provide high-caliber work! She helped us tremendously with Monday and we would highly recommend her!"
Tonya Beaty, Operations Manager
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"Thank you so much for the always fast turnaround and quality work! We often have last minute needs and you always pull through!"
Neil Kirdahy, Head of Marketing
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“Groove helped us implement Hubspot. They were thorough, detail-oriented, and really helped us personalize the CRM so it worked with the nuances of our sales pipeline. I'd highly recommend them and will be working with them again!”
Jessica Petrey, CEO, June Rings
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"Groove managed my company's Zendesk implementation from start to finish, and we are very grateful for their patience and willingness to go the extra implementation from start to finish, and we are very grateful for their patience and willingness to go the extra mile."
Garrett Brown, Head of Support
The Groove Difference
Flexibility
We know your business has its own needs and quirks. The magic of our Groove Solutions is that we are here to make tech work for you. If you have ever thought, “If only my system could…,” give us a call. We are in the business of creating solutions that make your job easier.
Transparent Billing
No surprise billing. We quote, estimate, and notify you if anything doesn’t go as planned.
U.S. Based
You will never have to worry about what time it is on the other side of the globe to work with us. Our team is all based in America (and speak tech as naturally as we speak English!). And, yes, we know you may be able save a few bucks by sending your work overseas. But, time is money. Groove will save time and hassles by getting your solutions done quickly right in your backyard.
Innovation
As quickly as tech evolves, our business evolves too. Being agile and nimble is in our DNA. This means we deliver up-to-the-minute innovations from our insight gained from creating diverse solutions through many industries.
Holistic Approach
The last thing we want to do is create a solution that causes more complications down the line. That is, we take your systems, workflow, and needs into account.
And we never leave you hanging wondering exactly how you are supposed to implement solutions. We document, train, and follow up to ensure that your solution is working for you and your team.
Attention to Detail
We make sure to get things done right the first time.
Direct Communication
We will be transparent on what we can and can’t do, saving you precious time. You’re busy. We get it. Our team is highly organized with meticulous follow-up procedures. You will never wonder if your project will meet your critical deadlines.
Female-Run Business
Groove is a team of female badasses who love what we do. Our collective passion is delivering the best solutions to you. Every time.
Austerity
OK- this may seem strange. But what this means to us is that we create solutions for exactly what you need, and nothing else. Unlike some of the other guys who want to charge you $$$$$$$ to analyze your systems and report your problems back to you, we are different. We listen to your needs, create a solution, and bill you fairly. That’s it.
Let’s Groove!
